Jake Day’s experience across business transformation led him to Valenta, where he can pursue his passion for “helping SMBs to scale”. Jake is a business process consultant who has spent his career helping organizations of all sizes achieve the highest levels of customer quality while at the same time operating at optimal efficiency.
Jake has a broad portfolio of successful engagements including clients in industries such as retail, transportation, logistics, data infrastructure, real estate, insurance, and higher education. He also worked for Walmart as a Sr. Consultant where he led large-scale initiatives to increase product quality, automate and streamline business processes, and help the company to operate in a more sustainable way. Jake is excited to bring his expertise and experience to small and mid-sized organizations and to help them achieve outsized results.
Find out what Jake has to say about Valenta and his advice about business ownership.
Why did you choose Valenta?
I have a passion for helping SMBs to scale by having access to the same expertise and resources that their large enterprise competitors use.
What advice would you offer to anyone thinking about buying a business?
Just do it.
Who is your most trusted advisor and why?
My referral partner. He is close to my potential customers and advises on what they are needing.
What is the best advice you have ever received?
Don’t sell products and services to customers. Build strong relationships with people, and they will turn into customers who will take care of you.
Do you have any tips on how to get the most out of a Valenta franchise?
Build strong relationships locally.
What has been the key factor to your current business success?
Taking care of existing clients and growing existing business.