Valenta is a business consulting franchise providing specialist services in process optimisation, digital transformation and outsourcing.

As a Franchise Partner you will have the opportunity to apply your business acumen, building relationships and acquiring new clients. Designed to help transform businesses and enhance their competitive edge, you will work closely with your clients to understand their needs and identify and implement efficient business solutions.

Working with small, medium and large enterprises you will be able to deliver increased efficiencies and cost savings to your clients. The Valenta franchise model is unique where as a Franchise Partner you work on your business, not in your business. Valenta delivers the operations, whilst you focus on business acquisition. Unlike other franchise models, the setup costs are very low. This low start-up cost with minimal overheads and global recognition makes this a great opportunity for anyone looking to own a successful business.

Benefits of a Valenta Franchise

A Diversified Business Offering: Minimise risk by offering various services across three verticals including the implementation of process optimization, digital transformation and outsourced staffing.

Multiple Revenue Streams: As a Franchise Partner you can earn both one-time and reoccurring revenue. Even when you aren't working, this provides income protection.

Globally Proven Business Model: Valenta franchises are successfully operating in USA, Canada, UK and Australia. Leverage the experience of Franchise Partners from across the globe.

Recession Proof: Valenta offers services that are suitable for every business, at any size, in every industry. This makes our offering truly unique and a necessity for businesses to grow and reach their business objectives.

Unmatched Training & Support: All Franchise Partners can take advantage of various specialists including a dedicated Business Coach and Marketing support team. Leverage these resources to increase your revenue streams quickly.

Valenta Handles Operations: You will focus on building your business through client acquisition. All operations are delivered by us so you can grow your business faster.

Leverage Across Three High Value Sectors: Valenta offers services that are relevant across all industries, no matter what the company size. Use these tools to build your business and grow profitability each step of the way.

Process Optimisation Valued at $250+ Billion Globally: Work with your clients to improve processes, resulting in maximized efficiencies and reduced costs. With a range of specialised services available, including CRM setup and management, software development and more, we have you covered.

Digital Transformation Valued at $342+ Billion Globally: Digital transformation utilises new innovative technologies to assist your clients in gaining a competitive edge through robotic process automation and artificial intelligence.

Outsourcing Valued at $85 Billion Globally: Valenta's clients report cost savings of up to 60% by outsourcing key business activities that are often mundane but critical. Improved customer service, access to highly skilled staff, 24/7 access and quicker turn-arounds have all been highlighted as major benefits.

A Customer Focus

Our Managing Partners have experience across various industries and verticals, with a strong understanding of their customer needs.

Key attributes often include:

Consultative Sales Experience
Excellent Communication/ Relationship Building Skills
Strong Business
Acumen
Pro-active
Attitude
Leadership Skills
Customer Centric
High Emotional Intelligence
A Track Record Of Success

Superior Training & Ongoing Support

We provide you with comprehensive training to commence business, and ongoing support to ensure success. You do not need any specific qualifications in process consulting, digital transformation or outsourcing, as our team will deliver operations. We embrace a team culture where established, proven methodologies are adopted and shared.

INITIAL TRAINING

We conduct one-on-one training with franchisees providing you with the knowledge and skills to grow your business. During this orientation a business plan and marketing program is established, facilitating your industry specialisation.

ONGOING SUPPORT

Valenta’s Franchise Partners are provided with ongoing training and a support team who will allow you to grow your business quickly, with the right tools.

Your Personal Business Coach
Your Personal Digital Marketing Consultants
Your Personal Prospecting Specialist
Quarterly Business Planning
Annual Conference

Valenta News

Kishore Siva - Success Story

September 20, 2023

Since joining Valenta as a Managing Director in 2020, Kishore has been on the front lines in building the U.S. side of the business, helping team members succeed and ensuring our customers walk away happy.

And he’s just the person to do it. His wealth of knowledge and expertise in the field of customer experience comes from more than 25 years of filling leadership roles in the financial services sector, including as Head of the US Ombudsman Office at HSBC, where he built a Global Customer Experience organisation. As the Executive VP and Head of Wholesale Customer Excellence at Wells Fargo, Kishore built customer and employee experience organisations for the bank’s wholesale business.

It’s Kishore’s interest in helping businesses improve their processes and efficiencies across operations that led him to partner with Valenta. He brings his vast understanding of the customer experience to leadership teams across industry verticals—and he brings it to Valenta, where he continues to learn, grow, teach, and transform as he helps companies streamline and scale with ease while maintaining excellent customer relations. Kishore enjoys regular speaking engagements at conferences across the U.S. and Europe and has served as a panelist at professional seminars at NYU and Columbia University.

We recently sat down with Kishore to pick his brain about his illustrious past, why he chose Valenta, what he’s learned about what it takes to succeed in business—and the importance of loving what you do.

As a Managing Director, why did you choose Valenta?

Valenta’s mission- helping companies be more efficient and effective in the way they operate, resonates with me. I spent 25 years in banking helping companies do that for much of my career, and then later building Customer Excellence organizations. Working with Valenta allows me to continue my focus on the customer, but also learn and utilize a whole new array of tools to do so.

Who is your most important advisor and why?

My family, specifically my wife and our 2 boys (ages 12 and 6). If I can explain what we do in a way that each of them (at varying levels) will understand, I know I can explain it to our prospects, clients, and centers of influence.

What is the best business advice you have ever received?

Have a positive attitude, treat everyone you work with well by putting yourself in their shoes, and work hard. If you do these 3 things consistently, you will ultimately have success.

What are your tips for getting the most out of your business?

Be proactive- the transition to entrepreneurship provides a lot of freedom and flexibility, which is great. But it is critical not to sit back and wait for opportunity.
Be comfortable with ambiguity- not every decision will be black or white, and that’s where the opportunity to learn comes from
Use your new business as a way to reconnect with old friends and colleagues- you never know who may turn out to be a great prospect or referral source
Have fun- starting a business is hard work, but it is essential that we enjoy what we do

What is the key factor in your current business success?

Being willing to try things that are new and uncomfortable, and always looking to learn from every interaction.

Valenta Testimonials

Partnering with Valenta has been invaluable for me as their training and support has been outstanding. My network and business continue to grow with their mentorship.

Hamadan Mehdi,

Valenta

Having a background in Financial Planning, and a strong network behind me, I was ready to diversify and broaden my scope by joining Valenta. Their outsourcing setup and management is second-to-none, allowing me to focus on generating revenue

Josh Bennett

My first week as a Franchise Partner proved profitable with my first lead, turning instantly into my first client.

Bill Savellis,

Valenta

I love doing what I’m doing right now. I’m a new mum and…the reason I’m doing that (working) is because it’s convenient and it’s fun. I work when I want, where I want, how I want, and I still have a steady revenue stream coming in.

Varsha Fleming,

Valenta